Affected services:

  • Voci - Licensing

License Service Degradation - 2020-10-22

Opened on Thursday 29th October 2020, last updated

Resolved — On Thursday 2020-10-22 11:34-12:00 ET, the Voci Licensing Service experienced a fault related to an upstream service failure. Some self-hosted customers may have experienced some loss of service due to incomplete local service recovery after the fault.

Posted by Stephan Koledin

Investigating — 2020-10-22 11:40 ET -- We are investigating an alert indicating that some self-hosted systems are unable to checkout/renew licenses.

Posted by Stephan Koledin