Affected services:

  • Voci - Licensing

Authorization Service Outage

Opened on Wednesday 10th February 2021, last updated

Resolved — AWS has resolved the core issue in one of the availability zones in use by Voci licensing and we have reverted our DNS to the us-east-1 endpoint(s). We expect Amazon to restore the additional availability zone shortly, but currently all services are up and available via the standard static IP endpoint(s). If any Voci services are not behaving as expected, please restart the service/server and contact support@vocitec.com if problems persist.

Posted by Stephan Koledin

Identified — We are experiencing Licensing issues in us-east-1. Troubleshooting issues.

Posted by Leszek Wajler