Affected services:

  • Voci - V-Cloud

V-Cloud Some Transcription Requests in JSON instead of specified format

Opened on Thursday 9th July 2020, last updated

Resolved — This issue was resolved at 12:09pm EST. Please email support@vocitec.com if you have any questions about this issue or are currently noticing issues with this service.

Posted by Enrico Catanzaro

Resolved — We are aware of an issue that could have cause some transcription requests which specified a format other than json to be returned as type json instead of the specified format. This issue occurred between 11:54am EST - 12:09pm EST. The root cause has been identified and resolved.

Posted by Enrico Catanzaro